Three Rings – Then and Now

As part of our ongoing 10th Birthday Celebrations, we thought it might be nice to take a look at how Three Rings used to look, back in the day. We think it’s interesting the way websites change as technology and standards improve – if you compare what the BBC News Website looked like in 2001 to how it looked about this time last year it’s pretty obvious that a few radical overhauls have been made along the way.

We’ve got a few screenshots from one of the early versions of Three Rings, Version 0.721, ‘Aloha’, so we thought we’d share (just click on any of the images to see a bigger version).

A screenshot of the Three Rings login page from around 2004

Back when only Nightlines were using the system, it was possible to select the location of your Nightline using the drop-down box (because there could never be more than one organisation using Three Rings in the same town!)

We’ve never given much away on the login page, although the image of the phone’s long-gone, and now-familiar checkbox to allow a Certificate to grant extra permissions on a trusted computer won’t even be in development until 2009!

Beyond the login screen, however, things start to look a lot more old-fashioned – for a start, the Overview page isn’t called the Overview, and Aloha didn’t even have an Upcoming Events section:

Screenshot of the "Main Page" (what we'd now call Overview) of Three Rings in an early version

As the news article says, all of these old screenshots were taken from dummy data on the Beta server, back when Aloha was still in testing. (Incidentally, we’re just as keen to get extra testers willing to support the project now as we were then, so feel free to get in touch to volunteer!)

The brown look, incidentally, is because it’s Autumn. Once upon a time Three Rings cycled it’s themes’ appearance based on season (which wouldn’t be much help to clients outside Europe!) For comparison, here’s a view of the system as it would have looked in Spring:

Screenshot showing the same "Main Page" of the early version of Three Rings, but with a different visual theme, with a green background to indicate Spring
Spring shows a butterfly rather than a falling leaf. Summer had a bright sun, and Winter a pair of falling snowflakes.

Moving down the links – rather than changing section using ‘tabs’ at the top of the screen! – we can take a look at the Rota.

A screenshot of the Rota page as it appeared for January 2003
Not only is this rota grey, but it’s not even possible to have more than one rota on the system!

Generally people looking at the rota are surprised by how compact it looks, but back in 2003 even software developers were using much lower screen resolutions than they do now. There’s also no option to change view – it’s a month or nothing (although since this was designed for Nightlines, all running just one, long, shift each day, that’s not the problem it would be today).

A screenshot showing the rota of Three Rings as it might appear today
The modern rota, looking much more stylish with customisable colours for each rota!

With the new rota system making it possible to run more than one rota at once, organisations using Three Rings can display extra information (like the name of the Shift Leader), as well as keeping seperate statistics for things like Day and Night shifts.

Screenshot of the Directory page in an early version of Three Rings
The basic Inactive icon has hardly changed at all!

It’s quite fun to compare how the Directory used to look to how it might look today, in this screenshot from our dummy “Demonstration Branch”:

The big list of roles has been folded into the dropdown “Showing” menu to save screen space. It’s also easier to see who’s got what roles.

Even today the Directory doesn’t look perfect – we won’t have fixed the strange cropping of photos until Milestone Jethrik is released! – but it feels quite a bit friendlier these days.

Screenshot of the Stats Reports available in early version of Three Rings - a single page listing volunteers, with one star per shift they've done
Apart from being gold, rather than red, the current star chart statistics report doesn’t look very different.

The star char above represents the only statistics option in Aloha. Today the star chart still exists, but it’s supplemented by several more reports to help you keep tabs on the running of your organisation. On top of that, it’s now possible to output several stats reports in different formats, like spreadsheets or PDF files, as well as viewing them on the web.

A screenshot of the Service Delivery stats report in Three Rings today
The Service Delivery report includes information on how well-filled shifts were, as well as how many ran.

The Service Delivery Report even outputs a graph, and can be really useful if you want to track how well your organisation is filling the shifts you’ve said you’ll run.

Finally, here’s a bit of a bonus: a snippit of the ‘change list’ from the very early days of Three Rings. So far all the old screenshots in this post have been from ‘Aloha’, version 0.721. The oldest changes, at the top of this picture, are from the even earlier version 0.044, ‘Easter’!

Screenshot of the change list for some of the earlier versions of Three Rings
It’s hard to make a direct comparison, because we’ve changed the Milestone naming structure since then, but Milestone Jethrik, coming soon, would be about equivalent to something like “2.14.1″ – the fourteenth numbered update since we launched Three Rings 2 to Samaritans clients three years ago.

Even by the time of the changes listed here, Three Rings was evolving fast in response to user needs and requests: These changes are from Version 0.4xx, but it was only Version 0.3 “Offhook” that made it possible for more than a single organisation to use the system.

In version 0.2, ‘Mortarboard’, we still assumed that Three Rings would only ever be used by the volunteers at Aberystwyth Nightline, and that one of the very early bugs, found in 0.423 was discovered by Liz, the world’s first ever Three Rings Champion, who described introducing Three Rings earlier this year.

We think it’s quite nice to look back on where Three Rings used to be.

Partly, that’s just because it’s nice to see how things have changed, but it’s also because, from here in 2012, we can look at these early versions and know what’s coming, and see how Three Rings has – or will! – evolve to continually evolve to make sure we’re giving the best support we can to our users.

We know that News items for the Main Page – the future Overview page – will arrive in Release 0.52 ‘Fleet Street’, that weather forecasts will appear on the rota for 0.65, ‘Perfect Storm’. We can look back at last November’s improvements to Inactivity types and recognise them as an improvement to a feature that’s existed since version 0.5, ’3am Eternal’, and one that was developed to help ensure we better-reflect the needs of the volunteers using Three Rings today.

Looking back now at those early versions, the idea you’d only ever need one rota, or two people on a shift seems crazy – the challenge to make Three Rings suit the styles of such varied clients as we support now is part of what makes it so rewarding, but back then we thought we’d support no more than 40 people at one organisation. Even looking back we can’t imagine how we’d have felt if we’d known then that we’d supporting over 13,000 separate users by now. Looking back is nice, because it gives us the cosy glow of hindsight.

But looking back is also exciting. A decade ago we didn’t know where we’d be in 2012. We never imaged Three Rings would turn out to be the oldest continually operating system of it’s type!

And in the same way,  we can’t tell from here how Three Rings will look in 2022, or how it will evolve to meet the demands of its users over the next ten years. But knowing the changes and improvements we’ve made so far, knowing that most of our ideas come from our users, looking back gives us the confidence to keep improving Three Rings to better match the needs of our organisations as they move into the future with us, because we can see that it’s what we’ve always done, right from the start.

Based on how far you’ve carried us over the last decade, Three Rings in 2022 ought to be quite something!